We are pleased to announce the Ministry of Health has refined the guidelines regarding elective and non-essential healthcare. Bodies in Balance is excited to begin gradual reopening; however, new protocols as mandated by the Ministry of Health, will be in place in our clinic for everyone's comfort and safety. We will be operating differently in order to meet these mandates.
In order to comply with the guidelines, our clinic has:
- Reduced seating to ensure physical distancing
- Removed all excess decor and other non-essential items from the clinic
- Enhanced our already stringent cleaning and sanitization protocols
- Increased the availability of hand sanitizer stations
- Reduced the number of treatments per day to reduce foot traffic through the clinic
- Increased time between clients for thorough disinfection of the treatment room
- Completed Public Health Ontario's Infection Prevention and Control (IPAC), hand hygiene, and chemical vendor specific training
- Implemented daily screening of therapists for signs and symptoms of COVID-19
How things will be different for your next appointment:
- You will be pre-screened for COVID-19 by phone at the time of booking, 48 hours before your appointment, and when you arrive at the clinic
- You will be required to arrive at the clinic wearing a clean disposable or reusable mask which will be worn throughout the treatment
- Your therapist will be wearing a surgical grade mask during your visit
- You will be expected to perform hand hygiene upon arrival
- You are asked to arrive no more than five (5) minutes prior to your appointment time, as well as alone when possible
We thank you for you patience as we navigate these ever changing guidelines. Our clinic has worked hard to provide a healthy environment for the safety of our clients and therapists and we appreciate your cooperation. We look forward to welcoming you back to the clinic.